Quotations and Booking Confirmation
Quotations are valid for 30 days from the date of quotation unless otherwise specified. A 20% deposit is required to confirm a function booking. Quotes must be confirmed in writing so a deposit invoice can be issued. Pogo does not accept tentative bookings.
Should you wish to cancel your confirmed booking, written notice is required. After deposit has been paid, cancellation results in forfeiture of the deposit.
Final Numbers and Final Payment Corporate and Private Events – Final numbers and full payment is required within seven (7) days prior to the event. EFT (direct deposit) payments must be referenced in accordance to the tax invoice. Pogo reserves the right to cancel the booking if payment is not received within the prescribed times.
100% of the anticipated food and beverage costs are due one (1) month prior to the function date. Personal cheques will not be accepted. EFT (direct deposit) payments must be referenced in accordance to the tax invoice. A remittance advice must be emailed to the venue with the inclusion of the reference number.
The minimum spend is based on food and beverage only and is not inclusive of the venue hire or any other subsidiary items. If the total charge of food and beverage does not meet the required minimum spend as per the agreement, an additional venue hire will apply to adjust the shortfall. There is no refund or credit issued if in the event there is a drop of numbers or the bar tab is not reached.
Prices are based on current and expected cost increases, any change in price will be advised within one (1) month of your event. All prices are inclusive of GST.
Responsible Service of Alcohol
Pogo complies with Western Australian Responsible Service of Alcohol Legislation. All staff are trained by the Liquor Licensing Accredited ‘RSA’ (Responsible Service of Alcohol). Staff may refuse to serve alcohol to any person who they believe to be intoxicated. Any intoxicated person will be removed from the venue. In accordance with liquor licensing laws ofWestern Australia, persons under the age of 18 are not permitted to consume alcohol on the premises.
No food or beverages from outside Pogo is permitted for consumption into Pogo unless a special arrangement has been made, e.g. wedding cake. Special circumstances: Gifts containing food or alcohol are permitted into Pogo, however, by no means permitted to be consumed on the premises unless a special arrangement has been made and approved in writing by management
Menu and beverage selections are required at least 14 (fourteen) days prior to your event. If selections are not advised at this point, your selection cannot be guaranteed to be available. Pogo’s chefs can cater for all dietary requirements. Special dietary requirements must be communicated to Pogo at least seven (7) working days prior to the event.
Damages and Cleaning
Clients are financially responsible for any damage to the building, furniture, fixtures and fittings prior to, during and after the event caused by the client. Clients are also responsible for any damage caused by their guests or outside contractors, prior to, during and after the event.
Hire of Catering Equipment
Should you require speciality glassware, cutlery, crockery, linen etc. Pogo can coordinate this for you. This is an additional charge that the client is responsible for which may include a delivery/collection fee. Pogo does not accept responsibility for any damage or loss of external or internal hire equipment made by the client prior to, during and after the event.
Pogo holds no responsibility for loss or damage of personal items of the client or their guests, prior to, during or after the event. Venue staff are always extremely careful when looking after guest’s belongings; however accept no responsibility for the damage or loss of property left in the venue prior to, during or after a function. The onus to arrange insurance is that of the clients.
Deliveries and Bump In
The Event Coordinator must be advised of all external contractors and delivery arrangements prior to the event including delivery times, description and contact numbers.Items being delivered must be marked clearly and delivered as close to the start of the event as possible. Bump in time is 3.00pm for an evening function, unless otherwise arranged with the event coordinator. Pogo will not accept deliveries prior to the agreed bump in time due to limited storage space. However, in special circumstances, if there is not an event booked the day before, we can allow deliveries to be made prior to the event.
Bump Out should occur at the conclusion of event. Any times outside those allocated must be agreed to in writing from management.